Admin Assistant – £10.00ph – Nationwide, Bournemouth

We are delighted to have Admin Assistant roles available working for the world's largest building society, within their Bournemouth town center office.

The start date for these positions is early May 2022 and continuing throughout the year.

These positions are initially offered on a 12 month contract with the potential to go permanent.

All positions come with 4/6 weeks initial training.

The duties involve the below:

    • Following processes and procedures e.g. creating redemption statements (7 minute process)
    • Handling queries and issues and escalating where necessary ·
    • Communicating with internal and external stake holders; customers, solicitors, internal team etc
    • Providing excellent customer service at all times
    • Work within targets and deadlines to meet required SLA's
    • Multi tasking as you will be using different systems, programmes and processes
    • Check outstanding/pending direct debits within accounts/ Account management of the customer
    • Working well within a team to complete processes as per procedures
    • Attention to detail and data accuracy is essential
    • Make outbound calls to solicitors and customers regarding processes and outstanding documents

Key Skills:

  • Excellent telephone manner
  • Ability to work under pressure
  • Objection handling skills
  • Data Entry Skills


9am-5pm Monday to Friday

Salary is £10.00 per hour (35 Hours)

Apply now with your latest CV.

Job Title: Admin Assistant – £10.00ph – Nationwide, Bournemouth
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