A modern Contact Center based in Ringwood, Hampshire is looking to recruit full time Inbound Customer Service Advisors.
**Hybrid Work From Home Available following initial Training Period**
The main focus of the position to assist their customers with online enquiries and purchases of Outdoor Clothing such as Hiking Boots, Jackets and other accessories.
The ideal candidate will have:
- Excellent telephone manner
- Good numeracy and literacy
- Good customer service skills
- Analytical, decision making and problem solving abilities
- Previous customer service experience is desirable but not essential as full training will be provided
£20,280 per annum (£9.75 per hour), plus regular overtime at £13.00 per hour
Up to £300 per month customer service bonus meaning earnings can reach as high as £23,380pa and with overtime worked pushing the salary as high as £30,140pa.
Rotating shifts (12 week rota, 5 days & 40 hours per week)
Monday to Friday between 8.30am and 8pm (8 hours per day, 8.30am - 5pm, 9am - 5.30pm, 10.30am - 7pm, 11.30am - 8pm)
Saturday 8:30am to 5pm,
Sunday 9am to 5pm.
- 40 hrs a week
- 5 working days
- Two weekends per month (Just Sat or Sun)
- Full training provided and paid for
- Great Working Environment
- Accessible by bus
- Free parking off site
- Competitive salary + attractive overtime
- 20 days paid holiday + additional days based on length of service
- Suggestion Box Monthly Winner Paid Reward;
- Cycle To Work Scheme;
- Home Computing Scheme;
- Dentist scheme;
- Bus Travel scheme;
- Eye test vouchers;
- Excellent onsite training and induction;
- Staff room with complementary refreshments;
- Corporate & client discounts, including hairdressing, gym membership, restaurants
- Weekly dress down days;
- Involvement with local charities and fundraising days/events;
*Potential Perm Position* + *Prominent Local Employer* + *Excellent Training Provided* + *Gain Experience* + *Immediate Start* + *Suitable for Retail Applicants*
To be considered for this excellent opportunity, please apply now with your up to date C.V and we will be in touch in due course.
|Job Title:||Online Retail Assistant – Hybrid Working|
|Salary:||£20,280 - 25,500 per year|
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