Portuguese and English Speaking Customer Advisor

We are recruiting for a temporary Customer Service Assistant to speak both Portuguese and English.

Main Purpose of role:

  • Responding to English and Portuguese emails, answering English and Portuguese calls,
  • Dealing with customer quires on our system and translating replies from English to Portuguese and Portuguese to English.
  • To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Portuguese.
  • You will be communicating directly with customers on the phone, by email, social media and live web chat.

The Multilingual Consultant will report into the Portuguese Team Leader.

You should have:

  • A natural ability to communicate and empathise
  • A confident and professional manner
  • A real willingness to help a customer with their challenge
  • The desire to have fun at work!

Salary:                                    £12 per hour, 40 hours per week.

Location:                                Main Office is in Ringwood, Hampshire.

Hours:                                     40 paid hours per week.

Shifts:                                     Monday - Sunday, 40 hours per week Rota (5 days), 8.5 hour day either 7am/8am-3.30pm/4.30pm Mon-Fri or 12.30pm/1.30pm-9pm/10pm and be scheduled within the 9 hour shift on Saturday and Sunday 9am/10am-6pm/7pm

Benefits:

  • IIP Accredited Employer
  • great working culture of fun and sociable team environment
  • 50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
  • Pension Scheme with Standard Life
  • Eye test vouchers and discounts
  • Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
  • Involvement with local charities and fundraising days
  • Campaign specific benefits including discounts, incentives and prizes
  • Recommend a friend scheme paid reward of £1000
  • Apprenticeships qualifications and career flight path schemes
  • Recognition and reward schemes with Love to Shop Voucher rewards
Job Title: Portuguese and English Speaking Customer Advisor
Job Reference:
Salary:
Sector:
Location:

Apply

    If you are unable to upload your cv via your ios mobile device please email it here or still apply without attaching and we will email you.


    You Might Also Like

    Click on the logo below to view our other jobs.

    South West Recruits

    Disclaimer

    South West Recruitment Ltd is a data controller for the purposes of data protection legislation. Authorised members of our staff have access to this information and act as data processors.

    We ask you to share information with us so that we can provide you with work-finding and related services. Unless we are allowed to do so by law, we will not give your information to anyone without your consent.

    We have a full Data Protection Policy and Privacy Notice that tells you what you can expect from us and how we will protect your rights. The privacy notice tells you what information we collect, how we use it, how long we keep it, and who we share it with.

    It also tells you about your rights as an individual with regards to the processing of your personal information, so we recommend that you take the time to read this document.

    If you have any questions or want to exercise any of your data protection rights, please contact: Alan Hoey, South West Recruitment Ltd of 1 Holdenhurst Road, Bournemouth, Dorset BH8 8EH.