A modern Contact Center based in Ringwood, Hampshire is looking to recruit full time Inbound Customer Service Advisors.
The main focus of the position to assist their customers with online enquiries and purchases of Luxury Chocolates and confectionary from a top UK company.
**From April 1st 2022 the basic hourly rate will increase to a minimum of £9.60 per hour**
The ideal candidate will have:
- Excellent telephone manner
- Good numeracy and literacy
- Good customer service skills
- Analytical, decision making and problem solving abilities
- Previous customer service experience is desirable but not essential as full training will be provided
On target earnings £22,489.52 per annum (£9.08 per hour pro Rata rising to £9.60 per hour from April 1st 2022), plus regular overtime at £12.07 per hour (£12.77 approx from April 1st 2022)
**Up to £300 per month customer service bonus meaning earnings can reach as high as £22,486pa and with overtime worked pushing the salary as high as £26,186pa.**
Rotating shifts (12 week rota, 5 days & 40 hours per week)
Monday to Friday between 8.30am and 8pm (8 hours per day, 8.30am - 5pm, 9am - 5.30pm, 10.30am - 7pm, 11.30am - 8pm) **Remote working possibilities for later shifts**
Saturday 8:30am to 5pm,
Sunday 9am to 5pm.
- 40 hrs a week
- 5 working days
- Two weekends per month (Just Sat or Sun)
- Full training provided and paid for
- Great Working Environment
- Accessible by bus
- Free parking off site
- Competitive salary + attractive overtime
- 20 days paid holiday + additional days based on length of service
- Suggestion Box Monthly Winner Paid Reward;
- Cycle To Work Scheme;
- Home Computing Scheme;
- Dentist scheme;
- Bus Travel scheme;
- Eye test vouchers;
- Excellent onsite training and induction;
- Staff room with complementary refreshments;
- Corporate & client discounts, including hairdressing, gym membership, restaurants
- Weekly dress down days;
- Involvement with local charities and fundraising days/events;
*Potential Perm Position* + *Prominent Local Employer* + *Excellent Training Provided* + *Gain Experience* + *Immediate Start* + *Suitable for Retail Applicants*
To be considered for this excellent opportunity, please apply now with your up to date C.V and we will be in touch in due course.
|Job Title:||Trainee Customer Service Advisor – £9.60ph plus £12.77ph O/T|
|Salary:||£9.60 - 12.77 per hour|
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