Engineering Despatch Manager

Industry: Precision Engineering (Aerospace)
Position Type: Full-time | Permanent
Salary: £40,000 per annum (depending on experience)
Weekly Hours: Monday - Thursday 7:30am - 4:30pm & Friday 7:30am - 12:30pm (39 basic)

Overview

We are seeking a highly motivated and organised Despatch Manager to lead our despatch operations within a dynamic and fast-paced precision engineering environment. This is a pivotal role where you will oversee the efficient and accurate delivery of customer orders, ensuring compliance with stringent aerospace standards.

As a hands-on leader, you will manage a dedicated team, coordinate multiple priorities, and act as a key liaison between production, operations, and external suppliers. This role is ideal for someone who thrives under pressure, values precision, and is passionate about fostering a culture of accountability and excellence.

Responsibilities

As the Despatch Manager, your key responsibilities will include:

• Leading and managing the day-to-day operations of the Despatch Department.
• Prioritising workloads to ensure all customer delivery deadlines are met.
• Supervising, supporting, and developing the despatch team to maximise performance.
• Setting clear expectations and maintaining accountability within the team.
• Identifying training needs and supporting ongoing skill development.
• Overseeing the accurate preparation and despatch of all customer orders.
• Ensuring all orders are correctly invoiced and aligned with customer requirements.
• Coordinating and monitoring subcontract treatment processes.
• Maintaining accurate despatch logs, treatment records, and monthly reporting.
• Overseeing stock allocation and organisation within the department.
• Maintaining high standards of housekeeping and FOD (Foreign Object Debris) prevention.
• Proactively communicating with internal departments to avoid delays.
• Responding effectively to changing production and customer priorities.

Qualifications

Essential Skills & Attributes:

• Proven leadership experience managing teams in a fast-paced environment.
• Exceptional organisational skills with the ability to manage competing priorities.
• High attention to detail and a commitment to accuracy.
• Confidence in working under pressure while maintaining high performance.
• Strong communication skills across teams and levels.
• A proactive problem-solver with a strong sense of ownership.
• Proficiency in IT systems, including Microsoft Excel and Outlook.

Desirable Experience (Not Essential):

• Background in engineering, manufacturing, or logistics/despatch.
• Experience coordinating subcontract processes or production flow.

We welcome candidates with transferable leadership experience and the right mindset to excel in this role.

Day-to-Day

• Oversee the smooth running of the Despatch Department, ensuring all operations align with customer and company requirements.
• Develop and support team members to enhance their skills and performance.
• Maintain accurate records and ensure compliance with aerospace standards.
• Communicate effectively with internal teams to ensure seamless workflow and timely deliveries.
• Proactively address challenges and implement solutions to maintain efficiency and accuracy.

Benefits

• Join a high-quality aerospace precision engineering business.
• Take full ownership of a critical operational department.
• Work in a supportive, team-focused environment.
• Opportunity to make a tangible impact on delivery performance and operational efficiency.
• Enjoy a stable role within a growing and well-established company.

If you are a results-driven leader with a passion for precision and a commitment to excellence, we encourage you to apply for this exciting opportunity. Join us and play a key role in driving our despatch operations to new heights.

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